Choose your topic
We’re experiencing a high number of calls at the moment, which is having a big impact on waiting times.
To?find the information you might need, or ask us to call you back, please use the link that relates to the product or service you want to talk to us about
- Bounce Back Loan or a new lending request
- Coronavirus Business Interruption Loan Scheme
- Capital repayment holiday for a loan over ￡25,000
- Repayment holiday for a loan originally less than ￡25,000
To help us support those who are in most urgent need, we’d ask you to check the information on our dedicated?coronavirus help page, and only call if you have an immediate financial problem that can’t wait.
We appreciate this may be frustrating, and our colleagues are working to try and help as many people as possible.
Thanks for your patience and understanding.
Other ways to get in touch
Talk to us directly through social channels too. All of our genuine accounts have a verified tick or badge. We’ll never ask for your Telephone or Online Banking passcodes, PINs (including PINsentry) or card details. Please be aware of accounts imitating us under other names, or without our verified tick.
Apple user? Talk to us on?Apple Business Chat.? Our genuine account has a black tick – so to make sure it's us you're talking to click on the 'I' next to our name and you'll see a verified tick and our official website 'barclays.co.uk'.
The quickest way to speak to us is using 'Live chat' in our app. It's fast and secure, and our team are available 24/7. You need to be 16 or over to use the app. Terms and conditions apply.
Keep in touch by Facebook?to stay up to date with us.?
Subscribe to our?YouTube?channel and stay updated with everything we’re doing.
Connect with us on?LinkedIn and get involved in discussions around the latest business topics.
Want to see how all our services are running? Check our status updates.
Our commitment to you
Our staff receive no sales incentives or commissions. Our only focus is to provide you with great service and help you meet your financial needs. If you need to contact us about our loans, mortgages, Online Banking or any other of our products or services, including current accounts, Premier banking or Business accounts, please choose the topic you need help with and we’ll give you the best contact options.